There are a number of property management firms operating in Bulgaria, especially in the large resorts Bansko, Sunny Beach and Pamporovo, and the large cities Sofia, Bourgas, Varna and Plovdiv. However, they differ in terms of the array of services they provide, prices, and how many years they have operated.
A typical property management firm will provide the following services:
Keep keys of the property and provide them to renters
Arrange for cleaning and laundry services
Inspect the property for damages and collect payments in case of damages
In some cases, arrange the documentation and collect payments from renters
Transfer from and to airports
Besides dealing with vacationers, property management firms offer:
Regular inspection of the property and reporting of any problems via e-mail
Arrange for repairs
Help with furnishing
Pay bills
Offer legal advice and services
Often property management firms also help with finding tourists if they have a well developed website, a local office in the resorts, or if they advertize on websites such as RentByOwnerBG.
It is important to ask about the services provided by a property management firm in detail and about their track record. You may consider asking the following questions:
1. How long have they operated in this location?
2. What exactly will they inspect in your property, how will they report any problems, and with what frequency (weekly/monthly/bimonthly)?
3. What is included in the package price?
4. Can they arrange other services reliably and on demand (e.g. repairs, landscaping, furnishing, welcome packages for tourists or for you, airport transfers, car hire)?
5. Are they owned by Bulgarians or foreign owned? If Bulgarian, does the staff speak English? If foreign-owned, what is the experience of the ownership and staff in Bulgaria?
6. What is their track record with renting out properties, if they rent out the properties?
7. Can they provide any references (telephone numbers or e-mail of clients who can vouch for them)?
Below is an alphabetical list of several property management firms that seem popular with property owners judging from comments on various forums:
BIB Services
In operation for over 12 years, the owners of this British-run company reside permanently in Bulgaria. In addition to full-service property management, the firm offers airport transfers from Burgas and Varna throughout the year, shopping trips, and snagging of new apartments.
Bg Renovations and Property Assist
A small company doing property management and maintenance along with renovations and garden services, around the Yambol, Sliven, and Elhovo regions including the villages of Tamarino, Inzovo and Karevelovo.
Clarks Property Services (site under construction)
Covers the area from St. Vlas, Kosharitsa, Sunny Beach along to Sozopol and 40 km inland along the coast. A small and adaptive English company with a personal touch and flexible options. Services include airport transfers (with a minibus), keyholding, cleaning, maintenance and security checks year round, garden maintenance, kitchen installations, furnishing and decoration. Contact at clarkspropertyservices@hotmail.com.
Fresh Accommodation
British owned and managed company, established in 2004 we operate from our office year round in the heart of Sunny Beach. We provide an excellent personal service to holiday home owners across the region offering a full range of services including Rentals,Private Airport Transfers and Professional Cleaning by a highly trained team to UK standards.
Heart of Bulgaria
Services in the Veliko Turnovo area.
Holiday Sea Rentals
Based in Bourgas and covers the area from Sozopol to Elenite; Bulgarian owned and operated.
The firm offers taxi transfers from the Bourgas/Varna airports by car or mini-bus, trips and many excursions from Sunny beach, and full range of property services including cleaning, laundry, and insurance. The property services include a Pay-as-you-Go option as well as packages.
My Property Management
Services in Borovets, Sofia and Varna.
New Tuscany
Services in Veliko Turnovo and the surrounding area.
PH Properties
Professional home care solutions along the Southern Black Sea coast. Owned and managed by James and Lynn Bailie and Kevin and Valerie Mott with head office in Marinka, 15km south of Bourgas. Services: choice of three homecare packages, flexible cleaning/maintenance options, helping hand/practical advice, garden maintenance and landscaping, airport services, welcome packs, pool building and maintenance, project management and rental services.
Property Services Ltd (no website). A full service PM firm in Pamporovo/Smolyan. You can contact Jordan at ps.ltd.bg@gmail.com
Provadia Property Services - As the name suggests, the firm offers services in Provadia and its vicinity.
Quinaries - Services along the North Black Sea coast.
Scavivascot
Property management services for village properties around Shumen - extending to Razgrad, Turgovishte, Nevsha, Provadiya, and Novi Pazar.
Vista Management
Based in Sofia, the firm operates in Sofia, the Black sea coast and the mountain resorts. It works in partnership with Credo, undertaking its property management activities. The company manages over 100 apartments with a full range of serviced including property maintenance, rental services, housekeeping, airport transfers, insurance, furnishing, opening of bank accounts, accounting, etc.
We welcome additions to this list if you can recommend a property management firm.
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